The LED of the screen has been without any fault. my laptop is under warranty and the hp centre is charging me for replacing the screen which is under warranty. I would like my screen changed. I went for a holiday the US and bought a laptop 15-ay011nr n brought it back to India. after two months the screen got damaged without any physical damaged caused by me. I would reall like my screen changed as I did not expect such a horrid product provided by hp. I request my complaint is paid heed to. thank you
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Jan 17, 2017
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.
I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
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