HP India — defective laptop dead within 2 years

Address:

Hamirpur, Himachal Pradesh

I Sahil Kaundal S/O SH. Mast Ram would like to bring your attention towards the laptop which i have purchased from HP. I had purchased a laptop i.e. HP ENVY DV6 7207tx around 2 years back on 28/11/2 I012. And starting from the purchase of my laptop I started facing problems with it. Neither its card reader worked nor the USB PORTS. I visited the service centre and they solved the problem o[censored]SB ports. Yet card reader never worked. Same problem was with the cooling system. I told the HP service centre about it, but they never contacted me about the cooling system. Now during this period my warranty was over. So i have to pay. And heating problem was always there. Now talking about the display, there were always some lines on the screen, when i visited the HP service centre they told me that it is display problem. So guys as warranty period was over.. So i have to pay. Conclusion is like that in within a year each and every part of my laptop was defective. And please don't ask about the battery backup, it was never more than 1.5 hours.. And now it is also gone. I have given more than 62000 Rs. On it. And what i got was a defective piece.. And recent news is this that it is not turning on. When i contacted the HP Service the guy there told me that this is motherboard related problem. Just tell me what should i do.. Even after spending 62000 i got a piece of crap. Which Have stopped working within 2 years of purchase. And by the way i belongs from a low income family and this laptop have created a big mess. I am Architecture student. And i have to use this for daily purpose. I don't have money to spend more on this. I am writing to you for the help. I don't have money for repairs. Sometimes i think that the decision of purchasing HP Laptop was a big mistake. > That to of 62000. Sir pls reply to my post or else should i visit the consumer court. Cause it has wasted a lot of mine time and money.. Pls reply as soon as possible. Looking forward for your reply. > Sahil Kaundal S/O Sh. Mast Ram > Room no. As-312, VBH, NIT Hamirpur, HP India. Pin-177005. > Cont. No. - [protected], [protected] > Sahil Kaundal S/O Sh. Mast Ram > Vill. Bari, P.O. Bane di hatti, Teh & Dist. Kangra, HP India. Pin-176029.