[Resolved] HP India — Desktop computer keyboard and mouse not replaced after 10 month passed away

gyati

from Guwahati, Assam

Address:	Nagaon, Assam, 782001
Website:	www.cosumercomplaints.in and incedhp

Hp india — wireless combo (Hp) keyboard+mouse+sensor

2 reviews
Ni nilotpal bhuyan on sep 10, 2016 submit a complaint
Serial no-7ch546148j
One piece
Amt rs.1500
My name - s. K. Bhuyan
Purchased date-10 feb2016
Ell by hi tech computers, at road, haibergaon, nagaon, assam pin 782001
Your service center at guwahati (Send by seller for replacement)
Ir
I beg to state that it is about six month passed away, as per seller it was sent for replacement as per your terms and condition.. But i am deprive of still date of your offer for
The defective combo set. It was said by dealer that guwahati
Customer care is worse to care customer service. So i request to kindly look into this matter seriously. Otherwise i shall go to cosumer complain court online.
Thank you sir regards
. K. Bhuyan
Outh haibergaon, near bsnl exchang, landmark adp college, pin 782001, nagaon assam' india

The above complain is still today (29/11/2016
) not take care by hp customer care guwahati assam

+1 photos

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Jan 6, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.