[Resolved]  HP India — Desktop computers are not booting

Address:411006

Desktop computers are not booting. Some issues are there related to hardware. Since these computers are in warranty we can’t repair theme by our local vendor. The problem of booting is noticed in three desktop computer of hp. The complaint is registered previously also, but there is no support from hp. According to our local vendor these issues are may be due to accumulation of dust on ram. Immediate support from hp is needed. As the systems are not working, it is hampering our work badly.
In one system temporary profiles are getting created and data or whatever work is being done in that profile is temporary. As system re-starts or reboot all data is gone and need to create a new profile again.
It’s our last request or complaint to hp if after this e-mail our issues are not resolved our organization “geological survey of india” will initiate legal proceedings against your company.
The details of desktop computer are as below:
Serial no product no type of problem
Ina547ts7v m0f92pc#acj not booting
Ina547tsd6 m0f92pc#acj not booting
Ina547tsbd m0f92pc#acj not booting
Ina547ts6b m0f92pc#acj creating temporary profile

Hopefully, hp will understand the seriousness of the complaint and extend their services to resolve the issues.
For future referecnce contact +91-[protected]
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Jan 1, 2017
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
HP India Customer Care's response
Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.
 
I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
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