[Resolved] HP India — False excuses on not approving my Accidental damage (ADP) | |||
The LCD of my Hp G6 notebook was broken internally due to accidental falling of my laptop. As it was still in the one year ADP, I called for On site protection. The person came and wrote a report of what had happened. After some days I got reply that the ADP was not approved because it was not an accident & I had done it deliberately. I asked them what was there definition of Accident, to which they replied : a road accident or a fire in your house. How the hell was I going to damage the LCD of my laptop deliberately and that to internally. All the excess money i paid for the extended warranty are a waste now. I want some justice. Case Id:[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. | |||
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