[Resolved] Hp India (hewlett-packard ) — Non-receipt of material against the payment made through Payment ID: 61393926 and and Merchant Order ID: 609830

SOMRAJMEET123

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

Sir, On 14.08.2015 at 10:46:31, I have placed a order of combo offer of 678 cartridge( tri color and black color) for Rs.789/= for which I have made a payment through my PayUmoney account vide transaction ID no. Transaction ID: 609830 Customer Phone no. [protected]. But till date I have neither received the same not any communication has been done for delay. Take it serious otherwise I have to go for consumer form. Please arrange to send the above item on following address: Flat no. 4012, Orchid Tower, Paramount Symphony Crossing Republic, Ghaziabad - 201010 Thanking You. Regards Rajesh Kumar Agarwal M. No.[protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2015

HP India Customer Care's response Hi Rajesh,

thank you for choosing HP product.Please provide your email address and place you purchased cartridge from to hpsupport.[protected]@hp.com.I will try to contact with you as soon as I get your reply.

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.