[Resolved] HP India — HP 2515 Deskjet Printer

Baldev Raj Sony

from Udaipur, Tripura

Address:

Kolkata, West Bengal, 700001

My complaint ID no 1378529
Ha ha, more than 13days passed and I am still to get any reply from your customer service department of renowned HP. Do not send me any reply further because I will not be wasting my time reading it. Also just FYI your authorized service department Cyber Works of 10A, Hemanta Basu Sarani, Kolkata 700001could not be able to assess the defect in 15days where as a local repairer repaired it just in 5 days and that too charging only 700/-
A free advice to you -- concentrate equally on service issues along with selling your product. Wishing you all the best in your endeavors.

Baldev Sony

Was this information helpful?

No (0)

Yes (0)

Oct 31, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

HP India Customer Care's response Dear Baldev Raj Sony,

Thank you for your post and I regret the inconvenience caused.

Please be informed Cyberworks (HP World) is on of our outlets. Our authorized service partner would be iQor Global Services India Pvt Ltd., Kolkata.

In future if you have any issues or query related to products and services, please send in a email to hpsupport.[protected]@hp.com.

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.