[Resolved] HP India — Hp 280g1mt business pc - power supply failure to desktop monitor

vasant.rathod

from Ambahta, Uttar Pradesh

Address:	Kanshi Ram Nagar, Uttar Pradesh, +91
Website:	www.hp.com

Dear sir, date :20.10.2016
It is to inform you that, the power supply cable connected to cpu doesn't receives power supply, as to which destop monitor does not starts. As it is internal problem in cpu, as tested by removing same alternate cables for power connectivity and also with the problem to destop monitor, as many times the computer hangs in middle and worked data gets loses, when failed to save the data. So please refer to solve the problem at earliest.

Production description :
1)
I) hp 280g1 mt business pc
Ii) serial no. Ina507qbtk
Iii) product no. L1r21pt#acj

Same problem with the other destop monitor:
2)
I) hp 280g1 mt business pc
Ii) serial no. Ina532zkhf
Iii) product no. Mtg83pt#acj

Address location:
Patel engineering ltd
Bhagwantpur bridge, gadi pachgai
Plgc project lot 5 and 6,
Kasganj aligarh up -207123

Contact email id: vasant. [protected]@pateleng.com
Mobile no.[protected]

This is for your information

Regards

Rathodvs

+1 photos

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Dec 5, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

HP India Customer Care's response Dear Vasant,

Thank you for the post and regret any inconvenience caused.

We did check with the serial numbers and service has been successfully completed for both the units. Please let us know if you still have any issues with the unit.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.