[Resolved]  HP India — HP Case ID #: [protected]

Hp case id #: [protected]
you closed the case on what basic, , you dont provide any solutuon and you sent me a mail saying that my case is closed, , "for what joy".

this pain is the company hp, , sent me refurbished part as a replacement without my consent..
now my notebook is gone bad to worst, ,
is this what you call customer service, when i wanted a new notebook, , you guys were ready to lick my ass, , now when i want fix the issue, you guys wants to run aways by passing the bucket,
this will not end here, you will be reported to ever possible social network, and yes dont forget you will also be getting a notice form consumer court, at the earliest...
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Jan 13, 2017
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
HP India Customer Care's response
Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.
 
I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
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