[Resolved]  HP India — Hp laptop

Address:627002

I have purchased the hp laptop hp pavilion notebook - 15-ab214tx on 05march2016 and from day one onwards the laptop is not working then i have made the compiant with the hp call centre. the compiant number is [protected]. since it is almost 7 months, hp is not replacing the laptop even though it is in the warranty period. very poor service even from the service head of hp.

Pls dont go for the hp products hereafter.
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Oct 27, 2016
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
HP India Customer Care's response
Hi Vijayan, Thank you for choosing HP and addressing your concern to us. I sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thank you.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
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