[Resolved]  HP India — Hp laptop does not work

Address:Pune, Maharashtra, 412114
Website:support.hp.com/in-en/contact-hp

I purchased a HP Pav x360 Convert 13-u005TU last month and it from the start I was getting some or the other issues, then the support guy asked me to do a recovery, he dictated me the steps and that recovery failed. After that my laptop does not work. They have sent me the recovery manager but delivered it to the wrong address, now they are asking me to collect from that address. Hp has got the worst support, the people are rude and do not help at all.
Hp gives the worst services and the product. I am very disappointed with HP. Pl
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Dec 1, 2016
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Oct 17, 2016
Classic@123's response
We have some issue of our Hp Desktop Computer. Some part was not working so kindly clear this issue as soon as possible.My complaint id is [protected] and Service id 50023465.
Verified Support
Oct 31, 2016
HP India Customer Care's response
Hello Ramakant,

We're sorry to hear that you are facing difficulties with your HP Printer. We are happy to help you.

Please share your the Serial Number, Product Number & previous HP case numbers if any or you could email the same to hpsupport.[protected]@hp.com so we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
Verified Support
Oct 31, 2016
HP India Customer Care's response
Hello Ramakant,

We're sorry to hear that you are facing difficulties with your HP Printer. We are happy to help you.

Please share your the Serial Number, Product Number & previous HP case numbers if any or you could email the same to hpsupport.[protected]@hp.com so we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
Complaint comments 

Comments

Dear HP,

I'm RAMAKANT YADAV Order No. is 96948376. We have purchaged a all in one hp laserjet 2131 printer with 1 year warranty on 23rd Sep, 2016.
compllaint- paper not taking. So, pls send soon a machanic for repaire it.

Thanks & Regards
RAMAKANT YADAV
[protected]
email- [protected]@gmail.com
HP India Customer Care's response, Oct 31, 2016
Verified Support
Hello Ramakant,

We're sorry to hear that you are facing difficulties with your HP Printer. We are happy to help you.

Please share your the Serial Number, Product Number & previous HP case numbers if any or you could email the same to [email protected] so we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: [email protected]

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
When the said hp printer is connected with electricity and also with the computer, the yellow indicator gets lit up but still there comes no connection between the said hp printer and the said computer
Complaint ID No. [protected]
Service ID No. 50023465

Dear Sir,

We have some desktop problem, So kindly solve this issue.
HP India Customer Care's response, Nov 2, 2016
Verified Support
Hello Classic@123,

It looks like the case number you provided 4005450991 is closed after the issue is resolved.

Our database shows that the issue is being resolved after the part is being replaced. Kindly provide us brief description of the issue you are facing this time. So we can quickly follow up and assist you with the same.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: [email protected]

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
Battery, charger, and pin not working properly,

Mohammed Zahangir Hussain
FCI Road.
NALCO nagar
Angul, 759145,

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