[Resolved]  HP India — hp laptop with manufacture defect

Address:

New Delhi, Delhi

Dear Sir, I have purchased 01 HP laptop model pavilion G6-2103 TU from Hp authorised center in Nehru Place New Delhi. My case ID is [protected] which is already open with HP help desk. Since this year Hard disk of my laptop is been replaced two times(one in feb2014 and again in Aug 2014) and now again in OCT 2014 hard disk crashed. I have already lost so much of important data twice in this year. Now HP again just want to replace my HARD drive which is a temporary solution of the problem. I spoke to their customer care and refused to have new hard drive as their is some serious manufacturing defect in this laptop and by changing hard drive again I will be facing same problem after few months. I requested HP to change my laptop and give me new one as My laptop is under extended waranty which is valid till 2015 march. But HP is not interested to change my laptop and just want temporary solution of changing hard drive. Sir please help me to have correct product as I have paid correct amount. I am having all supporting documents which include original bill of purchase, extended waranty, changing of hard drives two times and visit of HP staff for changing hard drive third time which i refused. waiting for help from your side as you are my last hope. thanks kind regards Ankur Mehta-contact number is 0091-[protected] email id [protected]@yahoo.com (one of the customer who is cheated by HP)