[Resolved] HP India — HP Pavilion PC is not working | |||||
Pc is not working and showing a error massage "there is no disk in the drive. Please insert a disk into drive/device/harddisk1/dr1." Date of incident:14 may 2016 Pc model:hp pavilion desktop Seral no:4ce5210cqg Product no:m1q50aa#acj Model no:550-010il The pc is under warranty and we expect early response for repair. Snap shot of error massage and pc name plate is attached for you reference. Regards Bikash [protected] Was this information helpful? | |||||
Jun 16, 2016 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support May 16, 2016 HP India Customer Care's response Hi Bikash,
Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case to the team concerned and you will soon get a response from our side. Thanks!
I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.
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A new plotter was purchased by NHPC ltd HP DesignJet Z5400 a month back, but it was not yet installed properly. Serial no. CN4494K020 Product no. E1L21A Engg Geology Department (Room no. 326) NHPC Ltd Sector 33 Hi Nagendra KV,
I'm sorry you had such a bad experience. I'd like to try to help. Based on your post, its may be a hardware issue. I give you some basic troubleshooting steps. It may help you to solve the issue.
To check if it's a motherboard or cable issue:
Try to use different Port on same MOBO.
Try to use different PATA cable.
If possible, try to use different Hard Drive with same MOBO.
To confirm if it's a hard disk issue
I am pasting a link below to confirm about the noise weather its normal or abnormal:
http://products.wdc.com/support/kb.ashx?id=GRzY3H
Hope it helps.
I'm sorry you had such a bad experience. I'd like to try to help. Based on your post, its may be a hardware issue. I give you some basic troubleshooting steps. It may help you to solve the issue.
To check if it's a motherboard or cable issue:
Try to use different Port on same MOBO.
Try to use different PATA cable.
If possible, try to use different Hard Drive with same MOBO.
To confirm if it's a hard disk issue
I am pasting a link below to confirm about the noise weather its normal or abnormal:
http://products.wdc.com/support/kb.ashx?id=GRzY3H
Hope it helps.
Keyboard not working
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