HP India — Hp printer 3540

Address:

Chennai, Tamil Nadu, 600075

The above printer is not working for the past 3-4 weeks, "off-line.
My repeated complaints as per trail mail has not evoked any response. This is really frustrating. The simple complaint has not been attended for weeks together.

The printer is new one 3540 purchased in jan'2016.

Request you to take immediate action.


— on fri, 7/29/16, s chandramouli wrote:

from: s chandramouli
subject: fw: reminder 6
to: mahesh-kanna. [protected]@hp.com
cc: prathiba. [protected]@hp.com
date: friday, july 29, 2016, 5:19 am


— on fri, 7/29/16, s chandramouli
wrote:

from: s chandramouli
subject: fw: reminder 5
to: mahesh-kanna. [protected]@hp.com
cc: prathiba. [protected]@hp.com
date: friday, july 29, 2016, 5:18 am


— on fri, 7/29/16, s chandramouli
wrote:

from: s chandramouli
subject: fw: reminder 4
to:"mahesh-kanna. [protected]@hp.com"

cc:"prathiba prakasam"
date: friday, july 29, 2016, 12:12 am


sent
from yahoo mail on android
on thu, 28 jul, 2016 at 12:28, s
chandramouli
wrote: hi,
the
compliant remains un-resolved for a long time. Pl
do not
ask
case id etc. I do not know. Attend it on
priority. It's a
simple issue about resuming wire less printing
option. The
printer is also quite new.
chandramoulu

sent
from yahoo mail on android

on thu, 28
jul, 2016 at 12:12, mahesh kanna,
r
wrote:

hi sir,

thanks for your mail.

pls. Help us to share us the case
id to review further.

however i am looping partner team
as well to support us on the current update

hi sakkiah / mani /
devaraj,

pls. Help to update on the below
trail mail. As per the trail mail i understand
where
printer
is down for 4 weeks now, pls. Prioritize and
update

regards,
mahesh kanna r

from: s chandramouli
[mailto:[protected]@yahoo.com]


sent: thursday, july 28, 2016 11:59 am

to: mahesh kanna, r


subject: fw: reminder 3




sir



printer is not working for
the last 4 weeks. Repeated compliants to you not
attended. Wireless printer 3540 series, says"off
line".




chandramouli


[protected]

sent
from yahoo mail on android




on thu, 28 jul, 2016 at
9:34, s chandramouli



wrote:




sent
from yahoo mail on android




on mon, 25 jul, 2016 at
21:12, s chandramouli



wrote:







— on fri, 7/22/16, s chandramouli
wrote:



from: s chandramouli

subject: re: service requested

to:"prakasam, prathiba"

date: friday, july 22, 2016, 2:53 am

hi,

how

long you take to resolve this simple
issue?

pl

see trail mail and how back & forth is
going
on in
the

last 2 weeks without attending the
compliant.

can't

even call bureaucratic red tap like!
because
govt
now

resolves the issue quickly!

i

will escalate it, if not resolved today.@

chandramouli



sent

from yahoo mail on android

on mon, 18 jul, 2016 at 13:39,
prakasam,

prathiba
wrote:





hi

sakkaiah,





pls speak

with customer, assign one engineer to
customer

site.

















regards,







prathiba

prakasam



partner

account manager - chennai & pondicherry.