HP India — HP slate 7 voicetab 6102RA 16 GB | |
i have purchased ONLINE HP slate 7 voice tab on November 13, 2015. but after using it for 4.5 months its charging port starts creating problem and ultimately it stop working when i contacted HP authorised service centre at patiala ( opp, Gopal Sweets) there response was not positive and said that its charging port is damaged and need to replace the whole board which costs Rs. 7000/-. When i ask that its in warranty and just purchased it 5 months back, their response was totally negative and said that its not a part of warranty. When i purchased it online i thought that HP is big brand does not have any issue regarding service and spares. but after this issue i was totally shocked that such a big company representatives can do this. i request you to please look into the matter so that i may will not be in a position to ask anybody tht don, t go for HP, select another local brand, such companies added one major point while purchase anything tht full warranty will be given, no problem of service., , but when any customer required its service their behaviour is negative and always ask tht its not a part of Guarantee/ warranty.
I think Hindi Movie OMG ( Oh my God) is suitable example of it
Avinash Kumar
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