HP India — HP slate 7 voicetab 6102RA 16 GB

i have purchased ONLINE HP slate 7 voice tab on November 13, 2015. but after using it for 4.5 months its charging port starts creating problem and ultimately it stop working when i contacted HP authorised service centre at patiala ( opp, Gopal Sweets) there response was not positive and said that its charging port is damaged and need to replace the whole board which costs Rs. 7000/-. When i ask that its in warranty and just purchased it 5 months back, their response was totally negative and said that its not a part of warranty. When i purchased it online i thought that HP is big brand does not have any issue regarding service and spares. but after this issue i was totally shocked that such a big company representatives can do this. i request you to please look into the matter so that i may will not be in a position to ask anybody tht don, t go for HP, select another local brand, such companies added one major point while purchase anything tht full warranty will be given, no problem of service., , but when any customer required its service their behaviour is negative and always ask tht its not a part of Guarantee/ warranty. I think Hindi Movie OMG ( Oh my God) is suitable example of it Avinash Kumar +91-[protected] [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information