HP India — Laptop/ illegal tracking

Address:208021
Website:www.hp.com

Respected Sir/Maam
With due respect to I say that I have purchased hp laptop 15r119tu in 21/05/2015 along with an antivirus k7 total security. from that on word I am suffering from data counterfeiting. I mean, data in my laptop is not secure. my all private files and folder are not secure. I discussed it with your given HP help line toll free no.. but they told me that we are not responsible for such issue. you can take legal action. I agreed this recommendation at that moment. but recently I have come to know that An RFID microchip is installed in my laptop with out my consent. which is sharing my data illegally. I studied about this chip from the internet. All the disadvantages of this chip are very harmful.

Therefore, I am requesting you Kindly look into the matter and get my grievance redressed.

Thanking You.
Nitin Kumar Tripathi
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Hi Nitin,

Thank you for choosing HP and addressing your concern to us.
I am not aware of there is RFID microchip installed on your laptop, please kindly point out the resource of this piece of information so I can assist you further, thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
Hi...
Thanks for replying. I have a complete tutorial pdf file and a vedio related to installing and uninstalling from the hardware. plz provide me ur emaid id so that I can send you the complete details...
my email id is: [protected]@gmail.com

Thanks...
Hi Nitin,

Please send the details to hpsupport.[protected]@hp.com.
Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
Dear Sir/Ma'am
I have sent all the related document to the Hp given email. but none action has been taken from there side till now. therefore I am requesting you to kindly again sent them an acknowledgement. and get my grievance redressed.

Thanking You...
Nitin Kumar Tripathi
[protected]

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