HP India — LAPTOP REPLACEMENT

Address:

Mumbai City, Maharashtra

FIRST AT ALL LAPTOP OF AMD PROCESSOR FROM HP CHECKMATE IN MALAD AT 29, 990 .IN FOUR I HAVE PROBLEM WITH THE USB PORT THE ENGINEER TOLD THAT THE PROBLEM IS FROM MOTHERTBOARD SO I HAVE GET THE DOA LETTER TO GET MY LAOPTOP REPLACED SO I REPLACED MY HP NOTEBOOK WITH i3 FOURTH GENERATION BY PAYING ABOVE AMOUNT AT 35, 000 AFTER 15 DAYS HAVE PROBLEM RELATING TO BATTERY IN LAPTOP THE LAPTOP DOESNT WORKS ON BATTERY IT WORKS THROUGH CHARGER ONLY. IN 6 DAYS THE CUSTOMER SUPPORT HAS TAKEN MY 6 DAYS WHILE DOING ONLY THE CHECKING PROCESS OF BATTERY STATUS, RECOVERY, ATTEMPT RECOVERY, ANTIVIRUS UPDATE, SOFTWARE UPDATE, ETC, ., THEN ON 30TH JAN 2015 MY COMPLAIN HAS BEEN LOCKED AFTER 6 DAYS ENGIEER WIIL TAKE VISIT. ON 5TH FEB 2015 ENGIEER HAS VISTED NAMED AS RAHUL, CUSTOMER SPECIAL SERVICE NAMED AS HASEEN I HAVE MAILED MY ALL BILLS AND REPORTS BY MAILED AFTER 9 DAYS MY CASE HAS BEEN SUDDENLY CLOSED WITHOUT INFORMING ME ON 11TH FEB 2015 . ANY CALL WAS NOT MADE JUST THROUGH A MAIL ON 14 FEB 2015 I HAVE RECIEVED CALL FROM THE ENGINEER THAT THE HE IS BRINGING BATTERY OF MY LAPTOP BUT I HAVE STILL NOT RECIEVED THE BATTERY*BECAUSE* HASSEN HAS TOLD THAT THE SPECALIST ENGIENEER* *WILL VISIT BUT WITHOUT ANY ENGINEER VISIT THE BATTERY REPLACEMENT PROCEDURE IS GOING ON I HAVE REFUSED THE HASSEN THAT ** **NOTE: REFUND MY PAYEMENT I AM FED OF HP LAPTOP OR ELSE REPLACE MY LAPTOPBY ISSUING ME DOA LETTER AS FAR AS QUIKER AS IT IS URGENT**