HP India — Not working properly

Address:

Jodhpur, Rajasthan

HP Laser Jet M4555 MFP printer is not working properly .When a print command is given for legal print pages are getting stuck inside whereas A4 size paper printing is working properly.I filed complaint regarding this issue month before at customer care number but no action has been taken yet.
Details of HP Laser Jet M4555 MFP :
Device Name:HP Laser Jet M4555 MFP
Device Model:CE738A
Device Serial Number:CNCXDCB502
address : jodhpur development authority, near railway hospital, jodhpur (rajasthan), 342001
contact no:[protected]