[Resolved]  HP India — Paper jam

Mere pas hp 2520hc printer hai jiska s. no. CN52R2H0GK hain isme paper jam ki problem hai complaint kiye hue 8 days ho gaye hain 20 may ko maine iski complaint ki thi abhi tak bhi mera printer thik nahi hua hai meerut se 23 may ko engineer aaye the part nahi hai order kar diya hai ye kah kar chale gaye abhi tak koi responce nahi hain. ye problem april main bhi ho gai thi tab bhi 10 din me printer thik hua tha. hp ki service thik nahi hain majbooran mujhe apna printer change karna pad raha hai .
Case [protected] and Service Order .
Product Model: CZ338A
Product Serial: CN52R2H0GK
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Jul 3, 2016
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
May 31, 2016
HP India Customer Care's response
Hi Chandra, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks! I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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Comments

third class service mera printer 8 month main 2 bar kharab ho gaya hai last time 10 din lage thik hone me aur is bar abhi tak thik nahi hua hai 8 din ho gaye hain complaint karaye hue.

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