[Resolved] HP India — Printer hp laserjet m1136 m[censored]nable to install

Bimal mishra 1973

Address:	Cuttack, Odisha, 753004
Website:	Hp dealer

Sir,
Purchased the above model of hp printer from nigama comptech & services pvt. Ltd, link road cuttack, odisha on 04/05/2016 vide invoice no nigama -ctc /ri-666/16-17 .

But with utmost regret the undersigned bring to your kind notice that the printer driver software is not loading even after 5 hrs of running through the driver cd provided by the above dealer.

More painfully even after complaining to the said dealer several times also is not bothered to come and attend to the problem.

Sir, i'm in big hurry and request your goodself to pls instruct the said dealer to please come and attend to the complaint and rectify at the earliest.

Regards

Bimal mishra
[protected]
Bimal.Kr.[protected]@gmail.com

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Jun 6, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

May 06, 2016

HP India Customer Care's response Hi Bimal mishra 1973, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please kindly send your unit SN to hpsupport.[protected]@hp.com so I can help you further,thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.