HP India — Regarding lack of service

Address:

Kolkata, West Bengal

Dear Sir, I was purchased hp 7 voice tab vide serial no- CNU4489SRF PRODUCT NO J6U32PA#ACJ AND IMEI NO-[protected]. The said product is under warranty. But unfortunate from last two days back did not take charge. While I was attract to authorized service center kolkota the service person was not ready to accept the problem and denies to receive the product and replied that your display is cracked i[censored] change the display by cash payment than we will receive the complain, and pressers me to replace the display. In fact my display is little bit cracked but working perfectly and it cracked last three months before but the charger problem came last two days back. I do not want to change display due to my finance problem but which is under warranty provide the service. Therefore here is my humble request to you kindly direct to Kolkata service center to receive the product and provide the service with honestly. Here is attached my details of products and kolkat service center call report. Waiting for your quick response... With thank and regards… Srikant pattanayak Advocate Cell no-[protected] Kolkata-wb