HP India — Rejection of Free Ink Cartridge - HP Inkjet 3545 PSC WEFI D

Address:

Chennai, Tamil Nadu

I had purchased the above printer on 28.01.2015 and the person installed informed that he has already filled the required forms and the free cartridge will be delivered shortly. However as no cartridge was delivered I sent a mail quoting HP code 8683122 on 18th February 2015 along with copy of Bill of Purchase from Sri Lakshmi Systems Products, Chennai and the Serial number of the product - Now I have received a rejection mail from HP saying claim is rejected for non submission of required documents within stipulated time period - Kindly note that there was no 'stipulated time' mentioned anywhere - In any event I had submitted within 20 days - the offer is shown as valid even now on the internet - Hence kindly send the free cartridge - Im very upset over this rejection by a well known company like HP on 'no grounds'. Sreelatha Mani - Mobile [protected]