HP India — Service Issues

Address:

Kolkata, West Bengal, 700039

I've bought a printer hp "4535 series" two three days earlier, I was unable to install the printer setup, So i called on customer care number and ask for help (to send a guy in my place and hepl me out) they said that you will recieved a call from technician department and then i ve recieved a call and a guy said me that he will visit today but no one came at my place to install my printer setup, now you tell me thats what service u are provide to your customer.
My name Sajid Shaheed and my Contact no is [protected]