[Resolved] HP India — The machine is shut down automatically while scanning the documents.

Aabijaan Health Services

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala, 695010

HP Laser jet Pro MFP M128FW Machine, Shows a Dialogue box "Scanner Unreachable ", or some times it became shutdown Automatically while Scanning the documents. This problems are frequently happens in a day.

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Jul 27, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2016

HP India Customer Care's response Hi, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, email address, unit serial number, and the issue in detail to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.