[Resolved] HP India — Till date not received original invoice

John Rao

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 602107

Dear sir,

I buy hp laptop 15-ay015tu nb pc (W6t27pa#acj) serial no: cnd6335dgk, order no scs/frm/hpr/so/00718/16-17 from chennai forum vijaya mall, soundry computer systems, vadapalani on[protected].

They assure me that they are sending laptop invoice to my given address and also through email, because on sundays backend wouldn't works. So, they told me that it shall be delivered on monday. But no response...
Before selling, they haven't informed about the billing process. I would waited for a day and buy it. Till date, i haven't received the invoice to my address or email. I feel its a poor service rendering by the team.

Kindly do the needful to get my invoice. Till date, i have followed more than many times. But no response till date. Very third grade of service rendering by soundry computer systems, vadapalani

Thanks & regards

John sundar rao

B1-224, romaa paradise

Irumapalayam road

Kuthambakkam

Poonamallee 602107

Chennai

[protected]

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Mar 4, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.