HP India — Unsatisfied with your service

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New Delhi, Delhi

Hello I Abhishek kumar one o[censored]nsatisfied customer of HP product. I Purchased a cartridge for HP printer F370 (All in one), but it was not working in printer due to manufacturing defect. then after some time I went to service center and replaced it ( Replaced After more than 15 days ). but still I was facing same problem again, means not working in my printer . That time I thought may be some issue have in printer and after a certain period I checked my printer from Mechanic at DC. he told me have issued in cartridge instead of printer means again manufacturing defect. And again I went service center for replacement, but they told me he cannot replace due to ' OUT OF WEIGHT RANGE ', but without print any single page and waste of more than Rs. 800/- how can they replied such that things to me.it means it is waste of money and time as well. It is manufacturing defect that is not my fault, even I told them please check it's circuit, it is not reading in printer, but they wasn't do. So please tell me I cannot measure weight of any cartridge, but one thing i want tell you after purchasing this product i haven't use it for a single print but wasted more than Rs.800/-. So take as serious issue and replace my product as soon as possible, else I already unsatisfied with your service. here details regarding product:- product:- HP cartridge (21 B), Black. case id:- ININARC[protected] case date: 02/18/2015 product No. :- C9351B ARC:- INAR117. Service Center : jabil global service, rajouri garden. -- Regards, Abhishek Kumar email:[protected]@gmail.com