HP India — Wrong information displayed about product on company website

Address:

Mumbai City, Maharashtra

Hello I have recently purchased HP Scanjet 200 scanner after reading the product information published on there own website. It mentioned that this scanner can scan negative films and convert it to crisp clear digital images. Based on this information I purchased the scanner and was shocked to discover that feature of scanning negatives was not supported by this hardware. On highlighting this issue with the company they conveniently removed the information from the website and then claimed that they never had mentioned any such thing. This is absolutely unethical and unfair on the part of HP to cheat a customer. They are no longer responding to my mail and I have no other option of raising my grievance and concern. I would appreciate if you could take up this matter seriously with the company and do needful