[Resolved] Hp — Laptop

nikita05

from Karnal, Haryana

Address:	New Delhi, Delhi, 110063
Website:	www.consumercomplaints.in

I purchased a laptop in june 2016 ...it takes 10minytes to start when ever i am working it restarts on its own and my files are also not saved...my internet explorer is also not responding if your company is not able to make products then why the hell are you into this business...stop making other people fool...will never purchase any another product of hp...when i call and ask for on site repair they do not respond ...very very dissatisfied...

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Jan 2, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Aug 24, 2016

Updated by nikita05 Why do you tell during purchase that one year on site repair is available if you cant provide the same...shame on u

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.