[Resolved]  Hp Laptop — Not providing part which is under ADH(Accidental Damage Protection)

Address:

Nagpur, Maharashtra

My name is Nilesh Kothavade from Nagpur. I bought new hp 15-r014tx laptop on 15 aug, 2014. Display of that screen was damaged on 21 of aug. So I call to hp customer care for solving the problem. Then they asked for adp. Then I register for ADP and on 10 sep my adp was approved. Then my case id [protected] was register. On 18 sep engineer came and took the photograph of damaged screen. Then they doing nothing. I call them every day they said that we will come to you in 2 days and on 14th oct they close our case on15th oct they open new case [protected]. Again they close our case on 20 oct and open new case [protected]. Total 2 months completed for incident, but till they are not completed our work and not giving satisfied answer even I have adp.