Hp — Product not delivered

Address:	Gurgaon, Haryana, 462002
Website:	hpshopping.in

I ordered 20 pcs from hpshopping.In to which mr. Ashutosh kumar and mr. Lalit responded promptly, the followup was excellent and my overall buying experience was more a pleasure. I happily gave them the purchase order and demand draft. The next day onwards there were no calls or update regarding the dd or po or anything. I tried calling them but no one responded even to the phone calls, i kept calling them but both of them had vanished, were not available on phone, email etc. I waited for the date of delivery i. E 10 days from the date of order and past the date i tried contacting them again but no one was available even to attend a phone call. Horrified by this behaviour i initiated an order cancellation. On recieving the cancellation email hp got on toes and suddenly the whole team came back to life. These guys are so unprofessional they keep postponing things for 5- 10 mins but unfortunately nothing is helping and these are not returning my money now.

Attaching the performa invoice