HRTC Himachal Bus Booking — Money Deducted and no confirmation email/notification

Address:

New Delhi, Delhi

Hi, I know money takes time to be refunded. But I did not get an email that the process failed. The website just stopped working in the middle of booking exactly after money was deducted. That is pathetic and criminal in nature. I am writing this as I have seen numerous complains about this issue on the site. I made bookings of 4 seats, 2 at a time for below bus AC/Volvo - New Delhi to Manali - seats 27 and 28 - date 3rd May Sunday-Rs 2605 Ac/Volvo - New Delhi to Manali - seats 31 and 32 - date 3rd May Sunday- Rs 2605 Both times money was deducted and tickets were not booked. Date of transaction - 30th April Time - around 9:30pm Bank - Deustsche Bank Net Banking Holder - Koushan Das Thanks Koushan Das