HRTC — Money of the cancelled ticket is still not refunded

Address:

Chamba, Himachal Pradesh

This is to bring to your notice that i have cancelled two tickets with id " [protected]" and " [protected]" and the payment was done via debit card no."[protected]" via HRTC account vanita.[protected]@gmail.com and the ticket was cacelled before 12 hours prior to the departure of the bus from the statin. But the money is not refunded yet. Kindly take the action ASAP. Its been socned time I'm facing this problem with HRTC. I have also mailed to the dispalyed id on the HTC portal but my mail is not getting delivered due to unavailablitiy of the htrc id. and also no one picks up the call when called on the dispalyed no.