HSBC Bank — Making excuses for nine years and not returning my money

Website:

www.us.hsbc.com

If I write all they have done to me, it will become a thesis. Here is a compy of my complaint to consumer affairs in USA. Indian Government should investigate all the complaints and close this bank.

Synopsis: I have a gut feeling HSBC won't return my money; these are excuses of the kind HSBC is notorious for making

My wife is in India for four more days and she took the application to the Greater Kailash Delhi Branch and they refused to take it because instead of self attestation (as called for in the instructions) they wanted verification by HSBC Bank. I have had enough torture and I can't take it any more. I have been dealing with it for nine years. You refuse to return my money; instead your guys keep adding more and more hoops. Your guys are able to call me on the phone registered on the account and speak to me and you still suspect fraud. Don't you think I know what you are up to. Any telephone directory will show my name and address. I am willing to donate this money to RBI or another charity in India as my gift to them. Will you allow that? I really do not want deal with you guys but I do not want my money to become HSBC income nor I want them to keep shaving of money so that HSBC can keep its income going. Most of the complaints that I read on the consumer affairs are horrific. Many of them stated the kind of torture you are putting me through; in the following example HSBC putt a UK family through Hell because their father has died and you put them through hell. Here are its contents.
Copy of the Complaint that parallels mine; some others are even worse!
steve of Amsterdam, Other on Aug. 29, 2015

Satisfaction Rating*

Worried about death as an HSBC international client, let me tell you what your family is going to have go through when you die.. HELL! Trying to get HSBC Hongkong to send the right forms, give you a correct process, is like trying to get blood out of a stone. They stop speaking English when you get them on the help desk. They send the wrong forms and information, everything has to be done by snail mail, you do not hear anything for weeks, emails are just copy paste lip service, they do not accept UK probate without you having pay thousands of extra pounds for having your signature, passport, birth certificates notarized. Then the same documents of the deceased.. and it takes them (so far) 5 months to tell you this. They will not tell you what is the deceased accounts without paying 100hk and it takes them 4 months to send you the form.

You then get no reply, so 5 months down the road they have returned UK probate and a registered heirs documents as unacceptable, because they now want all documents notarized. So a notary is more important to this bank than the UK HIGH COURT. This bank will do anything to stop families from recovering your assets should YOU DIE and we all die, every client dies. Who spends 3000 pounds to recover an account that you do not even know has any funds left. BEWARE INTERNATIONAL clients, this bank will destroy your grieving family for fun and a few dollars. The newest now demands that as international clients family we have to get Hongkong high court probate documents and or have our documents sealed by the Hongkong high courts. All documents and signatures including passports to be notarized by Hongkong lawyers or HSBC bank staff (who will not do this). YOU have warned, bank with HSBC and your family will go through hell.