HSBC Credit Cards — Given offer to convert to EMI but after the purchase they say it cannot be converted

Address:Hyderabad, Andhra Pradesh, 502032
Website:HSBC.co.in

I got a call from HSBC customer service, that I have an offer to convert any amount into EMI and offer is available till Nov 07 2015. So I made a jewellery purchase of Rs.70, 000. And when I called customer service for converting the purchase into EMI, they say its not possible for converting to EMI and they say they cannot do anything. Now I should be paying more interest unneccessarly. I wouldn't have bought it if I was not offered the EMI option in the first place. What should I do now?
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Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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