[Resolved]  HTC — Faulty Handset & Mental Harassment

Address:

Bhopal, Madhya Pradesh

HTC India Dear Sir or Madam, Subject : Faulty Handset & Mental Harassment This is Manish shrivastava from bhopal. I have bought HTC Desire V phone on 4th january 2013 amounting to Rs. 16100/ -from the day i bought after 2 months the problem is start Following are the problem with the phones: • Phone gets hang • Phone restart anytime • Apps not responding • Different Error messages for software as well as hardware related • Slowest phone • HTC and G sensors not working After all this issues I visited TVS service center Bhopal Madhya Pradesh several times. Every time I visit them they inform / tell to do the same procedure / process to me / every body like : • Take out your sim card / battery / memory card • Format the phone • Software upgrading needed Even after doing all these several times, my phone didn’t work properly as Rs. 16100/- phones should work. After wasting so much time & energy, they finally listened & took my matter in their hand after six to seven months of fight, the • Mother board Even after changing the spare parts mentioned above, the phone was same as before. Unfortunately the phone is still facing the same problems like before. Again after the problem was not resolved look into the matter very seriously other wise I shall take a legal / penal action against the company as I am being harassed since more than 12 months. This is to inform that I am very clear that I won’t accept HTC Desire V now it is out dated / a flop / fail model. Please do issue a credit note for my bill amount. Consider this communication a final notice from me otherwise I will issue a legal notice if matter is not resolved in a weeks time. Will wait for you quick positive reply. Regards, Manish shrivastava [protected]