[Resolved]  HTC — handset often hang while using internet and playing game

Address:East Singhbhum, Jharkhand

D/Sir, I purchased htc desire 501 on 09/03/2014, i am facing problem after three months of purchase that the hanset often hang up while using internet and playing games i have to take up the back pannel and then restart the set and the camera quality is very poor, few months back same problem occured and i moved to service centre and they updated the software which worked a month and again the problem occured and today again on 14/10/2014 i subimtted the handset in service centre they told me that we will send it to the company and will get back in 10 to 15 days. now please tell me that is it possible to me remain idle without a handset for 10 to 15 days, please sort out the problem as soon as possible. harvind kumar [protected] service centre details are : IT SERVICES SG-B Sahara building new kalimati road ( canara bank canpus ) sakchi jamshepur, jharkhand ph:no[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
HTC India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information