HTC — Hardware

Address:

Indore, Madhya Pradesh

Hello sir I am shivali choudhary from indore india. I purchased a htc desire 826 on 6th july for rs 24200 rps. Recently i realized that the touch of my phone is not working properly. when i type any letter from right hand side left side alphabet automatically get typed . From the day i bought this phone there is a screen guard and a cover i.e. the phone is properly secured against any kind of physical damage. and it has not been fallen for once. So i suppose this is a manufacturing defect and there is some problem with this piece of hardware that your company manufactured. I have spend a lot in this phone my whole saving and i couldn't bear this malfunction. I request you to replace this phone with a brand new phone without any delay and causing any kind of inconvenience to your customer. i got my phone checked at your service center and they are saying that the screen need to replaced but i am not interested in this type of settlement because phone is new and it should not have caused problem so early. please replace this phone with a brand new phone without any delay