[Resolved] HTC — HTC - Poor Response from HTC service Centre
N
nirajthakur
from Delhi, Delhi
Address:
Mumbai City, Maharashtra
Dear Sir,
I Bought HTC Desire 616 last month only now there is problem in Head phone & Ear phone Female Jack part, when I submitted(11-Oct-2014) phone to Service center they are ask for 1 Week time to repair when I called them after that for my phone now they are asking for more 10 days as part will deliver from Taiwan (china) to Chennai then in Mumbai.
I am not able to digest the excuses that in pan India they don’t have parts of phone? Does company expense money just for promotion of Phone. You are not even bothering about consumer problem. I don’t have another handset. If you kept phone of Consumer for 15 Days to 20 Days, then how we will manage. Now I am compel to buy a new phone again for this short of duration as my work is hampering. They are not even ready to provide a handset for this duration
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Aug 14, 2020
Complaint marked as Resolved
HTC India customer support has been notified about the posted complaint.
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