[Resolved]  HTC — HTC - Poor Response from HTC service Centre

Address:Mumbai City, Maharashtra

Dear Sir, I Bought HTC Desire 616 last month only now there is problem in Head phone & Ear phone Female Jack part, when I submitted(11-Oct-2014) phone to Service center they are ask for 1 Week time to repair when I called them after that for my phone now they are asking for more 10 days as part will deliver from Taiwan (china) to Chennai then in Mumbai. I am not able to digest the excuses that in pan India they don’t have parts of phone? Does company expense money just for promotion of Phone. You are not even bothering about consumer problem. I don’t have another handset. If you kept phone of Consumer for 15 Days to 20 Days, then how we will manage. Now I am compel to buy a new phone again for this short of duration as my work is hampering. They are not even ready to provide a handset for this duration
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
HTC India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information