HTC India — Htc 820s desire

Address:

New Delhi, Delhi, 110059

I have submitted my handset for repair on 7th may 2015 and the same was under warranty and it was told to me that the same will be repaired within 15 days. They don't pick the phone nor they have provided me any specific timeline by when the phone will be repaired.

It's really tough for me to work without a phone and it's being a day-2-day need.

Please help me. If they are not able to repair the phone then they should provide me a new one.