HTC India — Poor responses/services from HTC India

Very Poor service of Although I have purchase my HTC model No 820G for use in my corporate use(ACC Company) I would not recommend to tell my company not to prefer use of HTC mobile as it's spares are not easily availaible and I was being harassed as since 4 th June'2015 it was deposited for repair and i couldn't have no traces when it may be solved. They Haven’t Still reverted back and I Want the same piece replaced asap or refund me the amount. Please Look into the matter My IMEI no is [protected] Ticket No 15INA[protected].Some one named Vishal contacted me from HTC from last week and gave status about the mobile that I will be refunded my mobile as its spare parts are being transferred from Taiwan. Suddenly a certain days after again this fellow contacted and said that my mobile will be swapped with a new device that is HTC new one without any proper reason why it is being swapped.This person from HTC assured me to call again after one or two days but with no response still now.I am surprised how a company brand like HTC can surpass this complaints again and again. This are all the responses I got from HTC and I really have no words of sarcasm for HTC company . Photo proof of my Purchase bill included