HTC India — Service and repair

Address:Gautam Buddh Nagar, Uttar Pradesh, 282002
Website:www.htc.com/in

I would to say that htc was a good phone i used 620g desire and 816g desire,
But i have a problem in your service..
Here some days ago while i updating my 816g it's boot system was crashed and i went in your service center here in agra
I think that was of hcl.
There they said tmmrw u come over here and you will get your phone.
And one day i went dere. Now they tell dere is fault in my mobile mother board.
That i didnt get. How for a tinny issue of my phone that of software became a major issue of board.
Okay after that they call me day after tmmrw. That was oky but when i call them they didn't pick any calls.. And when i ask them why dont u all pick the calls
They says our phone was not working but when i noticed them what they do, they simply plugged in the cable when they need to do any any calls another wise they plugged out the cable
Now u say if one person caming dere from 25 km and after that they dont get dere phone. Atleast they can tell this about dere status over phone.
I[censored] did customer satisfaction servery of that particular service center i think 90% of your customer was not happy from them.

I simply request you to do me the favour.

For a tinny problem of software they submitted my phone from 10 days. Its have w5s[protected] service no and its was in hcl service ltd swadesi bima nagar agra. And now when i asked them for my original bill, that dont have neither of any photostate copy of my bill. Who was responsible for it.
Do the needful help asap.

U can contact me in my mail id [protected]@hotmail.com and phone no.[protected]

Thx
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