HTC — Mobile not repaired properly,New defect creeated

Address:

Raipur, Chhattisgarh

With utmost disgust I need to inform you that after my regular follow up for my device's (HTC ONE 802 D) repair it has been delivered with anew problem.Now the device is not taking Sim in both the slots.Despite numerous telephonic conversations & mail correspondences, HTC could not deliver the minimum possible attention to a customer.These were your words in a reply to me - Quoted Text- With reference to the repair ticket number 15INA[protected], we would like to inform you that, the handset has been repaired and is in post testing period. Once the post testing period is completed and handset is delivered at the service center, it will be informed to you by the service center or you may also coordinate with the service center to know when you can collect the handset. What does post testing means??? First time the device had been repaired at Delhi (20 days)-could not solve a minor speaker problem Second time the device had been repaired at Mumbai (15 Days)-Kudos-Solved the original problem & created a new big problem-Now the sim slots are not working. Please note that I discovered this problem while receiving my repaired phone from your Raipur service centre.As soon as I discovered this, I called on HTC s toll free no., and again loads of apologies were thrown away at me. The device is now again for repair.The new HTC ticket no. is awaited. GIST 1.MY HTC ONE dual sim repaired for speaker problem-20 DAys-200 Km journey to your customer care centre-Problem not solved 2.Given for repair second time -15 days-400 km journey-New problem created It means that for a micro speaker problem my device has travelled Delhi and Mumbai and has been opened thrice.