[Resolved]  HTC — NEGLIGENCE TOWARDS SERVICES

Address:Ludhiana, Punjab

HI, I own a HTC Desire 616 After 2 month there was a problem with its touch screen . I filed a complaint in your local service centre on 04/11/2014 They took my phone and promised that they will sort out the problem and return it with in two days 6/11/2014. But today is 22/11/2014 . They had not returned it yet . I think you know the difference between 2 days and 20 days well. Do you think is it fair service by such an reputed company ? I need my phone urgently . I need it within 2 days i.e 24/11/2014. I hope you can understand my problem will concentrate on complaint. Otherwise I have a another option . CONSUMER COURT There will not be any problem for me in filing a case in consumer court . But I think being a reputed company u will sort out everything. Thank you
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Aug 14, 2020
Complaint marked as Resolved 
HTC India customer support has been notified about the posted complaint.
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