[Resolved]  HTC — Delay in delivery

Address:Hyderabad, Andhra Pradesh

1346, sir,
I gave my desire x mobile at sri vinayaka electronics, 5-3-877/1, db.manohar estate, chirag ali lane, abids, hyderabad.(Tel[protected]. on[protected]. They said that it will take nearly 10-15 days to deliver the mobile in good condition. Now till date 26 days have been passed away and the mobile is still at the service center. When we contacted on even in person and on telephone just they go on saying so many meaning less reasons and more over the staff and the proprietor of the service center is very rude in response and not at all giving any response and very ir responsible to the customers. They not at all giving any respect and value to reply us.and some times even they are not replying to our calls.I am very pity to say that for a prestegious world wide brand like htc mobile, it is very shame full to have such a manners less staff at service centers. Sir, you should train your staff at service centers in a way how to respect and deal with the customers. The owner has hurted me a lot with his meaning less replies and manners less behaviour against me. So I request you to please look in to the matter and solve my problem soon.

My Ticket No. 14INA[protected], Job.No. HYD[protected], Receipt Date:3/24/2014.
IMEI.NO. [protected]. Model htc Desire X,

Service Center name : Sri Vinayaka Electronics, 5-3-877/1, Chirag ali lane, Abids, Hyderabad, (AP)

( once again i remember your kind self that it has been 26 days to till date and i have not received my mobile from service centre and the owner is giving very manners less response to me)

Aditya Agarwal, Mob-[protected], Email id: [protected]@yahoo.com.
(Please look in to the matter and co-operate requesting.)
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,
I have given my phone( IMEI no-[protected] htc desire 816)for service to the service center on 25th of july 2015 as the problem was it was not  dectecting the sim slot one and i was promised 5 days delivery, when i went to the service center 30th and waited for 2hours they told me to come again on 2nd then again when i call them on [protected] and [protected] the numbers given in the service report are never recived.I had to travel again to the service center leaveing my work and wait for another hour they told to come on 4th of july and now again i have been asked to come on 9th of july.Please take some necessary action towards this service center, they are not keeping up their word and the customers are being troubled hear, i have been missing on work and wasting a lot of time in your service center.

Please i request you to take some action i need my phone i dont have a spare phone iam useing my moms second sim slot .


Zain baig
[protected]
Bangalore

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