HTC — Touch not working in warranty and the concerned service center is asking for rs.4700 to repair the product under warranty | |||
Ticket No.15INA[protected] Job No. ATQ[protected] IMEI:[protected] I have purchased the phone on 10/10/2014 from amazon sold out by Harsh Communications vide Invoice No. MH-BOM[protected].The phone is out of order since 10/3/2015 and had been delivered to service center on 12/3/2015.Since then hing and ping is going on the part of service center and finally he is asking to pay Rs.4700 claiming that the phone is having some internal problem. Therefore sir this problem is nothing to do with the usage of the phone and any of the charges claimed to resolve the problem is against law and warranty commitements so I humbly request you to look into the matter and resolve it at the earliest. Thanks Was this information helpful? | |||
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HTC India customer support has been notified about the posted complaint. | |||
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Dear Sir,
I have submitted my complaint of my phone HTC Desire 616 (Ticket No.15INA[protected] Job No. ATQ[protected]
IMEI:[protected] Invoice No. MH-BOM[protected] on 28/3/15 at Jalandhar Service Center. After getting unsatisfactory
reply and unlawful demand of money towards repair charges i have approached your highness for a justified solution but unfortunately
i did not get any response from your side till time. I once again request you to guide the service department that the fault with the phone is a manufacturing hassle so that is nothing to do with me hence i should not be charged for the same. Please do not enforce me to take the legal course which will not only harass me but also attack HTC' s good will.
Expecting a meaningful early reply .