[Resolved] Http://www.easymobilerecharge.com/ — Payment deducted but recharge not done | |||||
I have recharged my mobile with rupeed 78 + 2 (Internet charges) through easymobilerecharge on 22nd may 2016 at 1 am. I still have not got the recharge amount in my balance. I contacted the website customer care but havent got any response. This is an absolute breach of trust and is making me feel really embarrassed. Please look into this and refund my amount to my bank account or recharge my mobile. Thanks. Was this information helpful? | |||||
Jun 22, 2016 Complaint marked as Resolved The issue got resolved. Thanks for the support. EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support May 25, 2016 EasyMobileRecharge.com Customer Care's response Dear Customer,
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 76513381. It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
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