[Resolved]  HumsafarMatrimony.com — No service provided by them after payment is done

Address:Gwalior, Madhya Pradesh

Hi, My family received so many calls from humsafar matrimony employee name Niharika from jabalpur to register myself to get groom but after we did payment no service has been provided by them except only one groom profile which i think was fake. I called them so many times that why you people are not providing any services they got all funny excused all the time, i even asked to share my profile credentials which i lost by mistake but they never sent me. They are fake and fraud and they cheat us, kindly help me to get my money back.
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Complaint marked as Resolved 
Humsafarmatrimony.com customer support has been notified about the posted complaint.
Jun 09, 2015
rkkhare1210's response
Hello,In behalf of Humsafarmatrimony .Com. Our executive provide website profile id and password which is activate in our website in this the registered candidate will search according their requirement but the registered member miss ankita dubey does not use this facility so for that this is not our mistake. Even the registered member pay only 3000/-. Our executive contact with the family member of the registered member but they didn't have any problem.
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I called your representative and asked her that i have lost the credentials kindly send them again, and i asked her this thrice but she has not send it since then. My mother used to call her but she never received the calls now she has stopped calling. Since the day i filled this complaint your representative call my mother and me "only that day". Your representative not listening us and not providing the services that is not my mistake. Why don't you just except the "FACT" that once the payment is done you're not bothered. People kept on calling you but your representatives which are supposed to call the customer by themselves instead of that first of all don't receive the calls or if they do they are so good in making excuse like electricity is not there, your representative is not in office, i'm ill, at home etc.
After so many calls, emails and even i have logged my complaint on this forum, Still these humsafar people are not contacting me, This is so irritating.

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    +91 75 5241 0975
    Humsafarmatrimony.com Address
    A/14, Bajrang Tower, Surendra Garden,, Hoshangabad Road, Bhopal, Madhya Pradesh, India
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