Hungama.com — Charged without using the service

Address:	Chennai, Tamil Nadu, 600056
Website:	bsnl.hungama.com

My tel No :[protected]
[protected]@gmail.com

One day i got call from hungama sales and explained about the plans. I said we don't have time to use these but they said it will be charged only if you use them. We will subscribe you now, just try it. If you don't like you can deactivate it and you won't charged for it unless i use them for a month.

I said if they don't charge then activate one plan. But they activated all the plans. After receiving the email i called bsnl customer care and informed the false statement by sales and they activated all the plans. Then i called hungama customer care to deactivate it but no one picked my call. After 5 days i check internet how to deactivate it and then unsubscribed all the plans with in 5 days.

I billed for 400+ rs for this service but till now i never used it (once logged in to unsubscribe it). For march also i got billed for 219 for this service. I have unsubscribed all the plans but i don't know how it was active.

All these problems are due to false statement given in sales call to make me subscribe to this.

I am seeking refund for the billed amount. I am totally frustrated by this. Today i called hungama customer care to report it and unsubscribe everything if anything still active.

Why should i pay without using this service. If i didn't get refund i will take serious action for this. I own a digital marketing and reputation management company. I will sue your company by posting my experience in complain forum and flood social media with my reviews.

Don't mistake me for my words. I frustrated after calling your customer care (waited for half an hour) and finally sending this in hope.


Check my account i never logged hungama. Today i told customer executive to unsubscribe all plans and deactivate my account, if not deactivate it now.