Hungama.com — Hungama service deactivation | |||
Dear Sir, I have been using BSNL broadband for the past 6 years. My BSNL landline number is[protected] .Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.410/- has been charged against Hungama service When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice. I really dont know why i am suppose to pay for something which i havent subscribed. For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them. It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL. If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating. I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this. Was this information helpful? | |||
Hungama.com customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I want to deativate hungama pack from my landline plan. I have tried it many times but u are not deactivating it. So I request u to deativate it from my plan. Please go through my complaint quickly. Coustomer ID:- [protected].
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