Hyundai Motor India — AC not serviced resultant faulty AC Compressor

Address:

New Delhi, Delhi

I purchased i20 on 13.07.2011 almost 4 years back. Service schedule at 10, 000 kms were religiously followed. Total vehicle run is 86, 000 kms. On 23.08.2015, I had given my vehicle to Himgiri (wazirpur) Delhi for complaint on AC cooling. To my surprise, I was informed that AC service was not undertaken from last 4 years by the workshop. The executive 'Mukesh Rawat' informed that the AC service should be undertaken every year. Total expense is INR 40, 000. 3 days earlier I received an email from GM service (Vivek Kapoor) to bear 50% of expense. I have tried to contact senior officials of Hyundai / Himgiri but to my dismay all such efforts failed. I have maintained all the invoices of vehicle service from the date of purchase. The vehicle is in workshop from last 7 days, I want this repair activity to be completed ASAP and vehicle to be returned. I am ready to bear the AC service cost but not the cost related to replacement of AC compressor and other related costs.